Capture
A customer reaches out
Route and answer incoming inquiries using approved rules.
Starting estimate only. Exact scope and fees confirmed before approval.
You know what to send, what we do and what you receive.
A customer reaches out
Approved reply goes out
Your team gets the details
What we include, what we need from you, and where the project ends.
Defined channels, response rules and handoff process
Tell us your tools and the problem. We confirm the scope, safeguards, timeline and any additional costs in writing.